My Letter to Editor published on 17/01 at ‘The Assam Tribune’ already underlined the complete contrasting service between a Central Govt. department and a State Govt. department. The situation in DTO is such that the dallals would come near you in pretext of helping you and later demand money to help you.
It is wrong to expect that the said department would follow the path of a Central Govt. office since it is WE THE PEOPLE who let indiscipline prevail. Need a driving License? Let’s pay the ‘necessary’ amount and get it, simple !