We have faced this situation before. You buy something from a shop and the shopkeeper gives you candies instead of the change. When you question them, they would give the usual reply of ‘no change’. While scarcity of coins could be genuine but some shopkeepers choose to create artificial scarcity to earn more profit. What ever be the reason, it is not a healthy practice to give only candies instead of coins. I mean, a shop should give enough options of item to choose from instead of coins, like bandaid or a packet of rubber bands.
Below are some suggestions you can ask your shopkeeper to follow to be more customer friendly in case they don’t have coins.
I wrote a letter to the editor highlighting this issue in todays issue of The Assam Tribune. You can check it out here
- Introduce Coupon System: Let the shop issue coupon with validity of 2-3 days instead of coins. This is good both for the shop and the customer. The shop will not lose any of their customer in future.
- Put Up A Notice: No coins in shop ? Let them put a notice in the shop about it. This way customers would be able to make a good decision about their purchase rather then feeling bad about after the purchase.
- Give bandaids, not candies: Candies are useful if you have kids. But for people like me, band aids are better. Things like band aid and rubber bands are very helpful at times. (This suggestion comes from a friend of mine, a genuine suggestion indeed)